Nippon Express
Role
Client
Services
Timeline
Manual order and shipment data entry between Nippon Express’s AS/400 system and the Fashion Company’s SAM platform led to delays, data errors, and compliance issues. Internal teams lacked clear visibility into shipment status and relied on inefficient workflows while managing logistics across multiple countries, making operations difficult to scale.
A centralized middleware interface was designed to simplify how internal teams manage order and shipment data across multiple countries. Complex system processes were mapped into clear, task-based flows that allowed users to review shipments, complete missing details, attach required documents, and track status in one place. A structured data grid, clear feedback states, and consistent layouts reduced confusion, errors, and time spent per task, making high-volume logistics work easier to manage and more reliable as operations scaled.
Simplifying order, shipment, and route workflows to reduce manual work and improve speed, accuracy, and compliance across six countries, driving 40%operational efficiency gains.
This screen lists shipments that are not yet fully booked because key details are missing or confirmation is still pending. It helps users catch incomplete booking information early- before it creates delays later in delivery or documentation. Each record is structured so teams can quickly check what’s missing, update it, and move the shipment forward without switching systems or searching manually.
Pending Delivery is a working list of shipments that have reached the delivery stage but are not marked as completed. It supports delivery teams by keeping all unfinished deliveries visible and trackable. Users can review delivery readiness, confirm delivery steps, and identify delays. This screen also reduces missed follow-ups by making it clear which shipments still need final confirmation.
This module captures delivery updates and confirmation events as shipments move to completion. It helps users validate delivery status, record key milestones, and keep internal teams aligned. Instead of relying on scattered emails or manual status checks, the screen provides a single place to confirm delivery progress and ensure delivery updates are consistent across countries and teams.
Transport contains the planning and movement details that support shipment execution. Users can view transport schedules, carrier information, pickup and drop-off locations, and movement status. The screen is designed to help teams avoid errors caused by missing transport details, and it supports quick validation when transport changes occur. It also helps users keep transport data aligned with shipment records and route definitions.
This screen guides users through creating a new shipment record in a structured way. It ensures required fields are captured, missing details are flagged, and documents can be attached early. The layout supports high-volume entry while reducing mistakes through clear field grouping, validation checks, and predictable interaction patterns. The goal is to make shipment creation faster, cleaner, and more consistent across teams and countries.
Orders is the main list view where users track order-level progress from creation to completion. It supports search, filtering, and quick review so teams can find an order instantly—even in high-volume operations. Each order includes key status indicators that show where it stands in the workflow and what actions are still required. This screen reduces dependency on manual tracking spreadsheets and improves visibility across the supply chain process.
Sent Documentation is the record of compliance and shipment documents that have been submitted. Users can verify what was sent, when it was sent, and which shipment it belongs to. This reduces compliance risk by keeping submission history visible and traceable. It also prevents duplicate submissions and makes audits easier by storing proof of documentation actions in one place.
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